Right Intel Product Tour

Right Intel was to the point where they were bringing on several clients at once and needed to revise how they brought new people up to speed. They brought us in to help them figure it out.

We had been using their software for a while, so we knew what people found easy and what needed a little more explanation. We created a tour that not only walked people through the platform, but also prompted them to complete minor tasks to help them learn as they go.

This project started with a needs assessment and information architecture phase. We worked through the overall flow, feature set and which tasks we should ask customers to complete. Once the overall map was approved we did the final design.

This has some really interesting coding — the “portholes” know where they need to be on the screen, regardless of screen size, the information panel is shown as an overlay, and the orange lines connecting the two move in an elastic way.

 

Right Intel Product Tour - Information Architecture Map

Project Highlights

  • Tour walks new customers through the platform.
  • Customers are encouraged to complete minor tasks with positive feedback to help learn the system.
  • Information architecture and final design project.

Project Launch

May 2014

Right Intel Product Tour - Information Architecture Map

Project Launch

May 2014